We had a wonderful experience using Third Eye Travel while travelling throughout Nepal and we would readily recommend them to anyone travelling in these countries they specialize in. It's too bad the first review one reads above is from someone who NEVER used them! Our experience mirrors others re: the personalized and careful handling of all our travel components (which surprised and delighted us). We have never used travel agencies before (at least since the internet jetted into the travel scene) and we were hesitant to do so this trip. But, as we were totally unfamiliar with Nepal and wanted to minimize the problems we decided to try it and we're so glad we did. Thanks Arun for a very fine travel experience! We would certainly use you again if we travel to this part of the world in the future.